Shipping policy
Shipping Policy
Last Updated: June 28, 2026
Thank you for shopping with FlexFix Recovery. We’re committed to getting your order to you as quickly and safely as possible.
Processing Time
- Orders are processed within 1–3 business days.
- Orders are not processed on weekends or holidays.
- During periods of high demand, processing may take slightly longer.
Shipping Times
Estimated delivery times:
- United States: 5–12 business days
- Canada: 7–15 business days
- United Kingdom: 7–15 business days
- Australia: 7–15 business days
- International: 10–20 business days
Delivery times are estimates and may vary due to weather, customs, carrier delays, or other unforeseen circumstances.
Shipping Costs
Shipping costs are calculated at checkout unless your order qualifies for a free shipping promotion.
Order Tracking
Once your order has shipped, you’ll receive a confirmation email with a tracking number. Tracking information may take 24–72 hours to update.
Incorrect Addresses
Please ensure your shipping address is correct before placing your order. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses.
Lost or Delayed Packages
If your package appears lost or has been significantly delayed, please contact us. We’ll work with the shipping carrier to help resolve the issue.
Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery. Include your order number and clear photos of the damaged item and packaging so we can assist you as quickly as possible.
Contact Us
If you have any questions about your order or shipping, please contact our support team through the Contact Us page on our website. We’ll respond as soon as possible.